Thirteen Things about My downed Internet Connection
1…. We installed a wireless connection (new router) about three weeks ago
2…. Ever since we installed it I’ve found that our Internet connection would go down here and there.
3…. Sometimes I could fix the outage by unplugging our cable modem and our router and then plugging them back in again.
4…. Other times I just had to wait and hour or two. Very inconvenient when you are trying to use WordPress to type your posts online.
5…. On Wednesday, as I was using my computer my connection disappeared again. I waited a little while and then I went and unplugged the modem and router and then plugged them back in again.
6…. Still no Internet connection. Hmm is the router working ok or not?
7…. I started looking at the various Internet and network related connections on my computer(s) and I couldn’t find anything wrong.
8…. So I went and pushed the reset button on the router. It still didn’t work, so I pushed it again.
9…. Then I got the bright idea to try to reinstall the router connection so I put the CD in my computer and skipped all the steps like connecting the computer to the modem and the router since that was already done and got into testing the connection. It couldn’t find an Internet connection and it wanted me to input my the IP address that my ISP had given me. I couldn’t do that since my ISP gives me a new IP address each time I connect.
10…. So, before calling Linksys for support, I thought I’d better call my cable ISP – Rogers to find out the settings information that the Linksys people might ask about as they tried to help me.
11…. I ended up speaking with a very nice technician named Kelly. We tried several different steps to try to get my computer to get a new IP address. Nothing worked.
12…. She did some testing while my modem was unplugged and discovered a problem on their end of the line. Apparently the TL1000 – some kind of connection in my neighborhood – has a problem. My modem apparently connects to this device in order to connect to the Internet.
13…. She put in a support ticket to have it fixed, but she was unable to tell me whether they had to physically fix the TL1000 or if they could fix it or reset it remotely. When I asked how long it might take to fix the answer was – “24 to 48 hours, perhaps sooner.”
So here I sit, waiting for my connection to come back up. She set it up so that I’ll get an automated phone call from Rogers when the TL1000 is working again. Then I’ll have to figure out if I messed up my router when I hit reset. My home network of computers are still all connected so that part of the router is working. I just need that Internet connection.
If this post doesn’t end up getting posted until Friday or even Saturday- that’s why.
Happy Thursday!
BTW I seem to have a tenuous connection at the moment so I’m setting this up to be posted at Midnight. Wish me luck!
oh – how frustrating! I am so sorry!! I hope you get it all worked out.
I just added my name and then realized my T13 post isn’t up quite yet. Ooops. I better go put it up now!!
ok – mine is up now too.
Frustrating I totally agree. We had a few issues but alls going now. I hope it works soon!
Happy TT! Mines up!
It appears to be working at the moment. I got that automated phone call from my ISP sometime last night and it’s been working pretty well ever since. Keeping my fingers crossed.
Now I regret putting this up as my 13, but I had to write something fast during the brief period that it was working on Wed before it was fixed as I didn’t have access to stuff I’d already written. Oh well. Hope I can get around to visit some sites.
My connection keeps popping out for a few seconds several time a day – no big deal unless you have been playing a game for hours and then LOSE everything cause of the damn internet connection…..
I am tired of calling them and telling them to come fix it …..
We do have wireless as well. Some days it is fast and reliable as it should be (e.g. today 😉 ). But some days it just randomly connects and disconnects … I don’t know if it’s our neighbour’s microwave or some other thing. And sometimes I just think that our router doesn’t like me 🙁
Technology! What would we do without it?!
I hate wireless internet myself… nothing but problems since we decided to the whole wireless thing a few months ago!! Still lose the connection for no reason whatsoever at really annoying times!
Oh man, I hate it when the internet doesn’t work-so sorry 🙁
I hope you get everything worked out soon — computer/connection problems can be so frustrating!
My TT is up, too:
http://southern-born-and-bred.blogspot.com
I can sympathize with you! We have Bell South DSL, and ours went out for no reason one day. We had to wait for 4 days for them to find the problem. AND, it was mostly in our box outside – the filter was bad to our dedicated line! Why he didn’t find it the first day is beside me! We still don’t get the fast connection we are supposed to have. Hope your problems are now fixed.
I am not sure if this would be your problem or not…but I just recently had the same problem with our modem. It would be working fine for hours and then just quit, or we would just get disconnected for no reason. It proved to be our modem and when we called the cable company, we were told that it probably was because of our modem being old. We were able to get a new modem and after getting it set up we have not had any problems. We bought our modem on our own, not through the cable company, as the cable company would have charged 4 times what the store was charging.
I hope that you are able to get back online
my list is up, when you have a chance
Arggghhhh! I can empathize only too well with your connection problems! They are most frustrating…but it looks like you must have worked it out or we wouldn’t be reading this, right? 🙂 Blessings, Kuanyin
Good luck with your internet connection. Computer problems drive me crazy..since i seem to use the computer for everything. Hope its all better for ya now.
My list is up too.
Wow..that is quite an ordeal! Yikes!