Techinline has come out with a new program that they’ve called the Techinline Remote Desktop. This is a system that would allow a technical support business, IT personnel, or even a small office or home based computer and technical support company to view and diagnose technical problems on clients systems remotely.
The Techinline Remote Desktop system works with any windows OS, and is compatible with all browsers. It can be used to access and even control a clients desktop from anywhere in the world with just the use of a single browser. You can even allow clients to share your own desktop.
I can easily see this system being used by large technical support companies, however I can also see it being used by small home based support businesses and web designers. Think about how easy it would be to show a new design to a client or walk them through the steps of performing a routine computer task on their own with your remote help.
Even for someone like myself. I have a number of people that write to me and ask me “How do I do this?” “How do I do that?” each and every week. I could use a program like this to access their desktop and show them on their very own computer how to do many of the things that they ask me.
This Techinline remote Desktop system was not designed to access a computer where the client is not available on the other side at their computer. It’s not for controlling unattended PC’s.
As I said earlier the Remote Desktop application works with all OS systems including Windows Vista. It can make fast and secure connections in seconds. Remote desktops can be shared, as can local desktops. Techinline Remote Desktop has 128-Bit SSL encryption for a secure working environment and is Firewall/Proxy transparent.
For more information about the system and screenshots of the program please visit the techinline.com website.
Pricing for use of this program is reasonable as well. You may try it free for 15 days, or you can purchase the Techinline Remote Desktop service. An unlimited monthly plan costs as little as $19.95, or you can purchase the service by the number of sessions that you think you’ll need. Session packages start at 20 sessions for $40. Isn’t that a great price? You could be helping a client for as little as $2 per session – even less if you purchase the unlimited package of course. Visit Techinline for more information.
loremar says
Excellent! That means I can demonstrate my work using my client’s desktop?