Chris had a bit of a messed up day at work yesterday. They’re apparently upgrading all of the healthcare management software in the hospital and they were testing it out in Chris’ department yesterday.
I don’t know if they’ve ever changed the software over to a new program in your workplace, but it’s a pain in the butt. There’s always people that can’t figure it out, or worse, it’s a new complicated program unlike anything that was used in that workplace before so no one knows how to use it once it’s installed.
In the healthcare field this is bad news! There’s already enough delays in patient care due to most medical offices and hospitals being short staffed. A major software change causes even more delays as people struggle to learn new programs while they try to work.
That’s what happened in Chris’ department. No one had been trained on the new software so it was chaos!
They really should train people first before them implement a system wide change don’t you think?